I checked by Reese Elite 18 and one of mine was
tight (drivers side) and the other was loose(passenger side).
I called the tech support in the link I sent earlier today. Was referred to another number. Told Kurt of your post and that mine was the same way. He said they should be loose. Their purpose is to act as a stop so the hitch would not slide off the rails. Wiggly but not tight,
Hope this helps and I’ll be loosing the tight one.
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