Thread: Pinnacle
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Old 05-13-2019, 04:38 PM   #6
wersqu
Junior Member
 
Join Date: Apr 2006
Location: Kenosha, Wi
Posts: 2
Pinnacle issues

We have a 2018 Pinnacle 36KTPS. Right from the start I would like to say we have had great results with Jayco getting back to us but....
We were on a 5 month trip. Our furnace went out before we left home. Our local dealer would not help us because we did not buy the unit from them. We managed to get the furnace fixed but we had to pay for a service call. It continued to cause problems to the tune of 5 more service calls.
We have a bubble in our floor
We have a stress crack in the fiberglass from the bedroom slide heading down.
The bottom of the 5th wheel below the bedroom slide has bowed downward.
Our rear axle has a problem. The inside edge of both tires wore down below the treads in around 7,000 miles. Two new tires cost us $483.00. The axle is on the list.
Several area's of trim have fallen off the walls etc.
We have a soft area in the floor around the island.
All these issues are to be addressed by Jayco back at the factory and so far they have been great but...Not impressed at all by Jayco's quality or dealerships willing to work on them if you didn't buy it there and are traveling.
__________________
Tim & Cathy Nelson
2018 Jayco Pinnacle 36KTPS
2018 GMC Denali 3500 dually Diesel
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