[rverdlm]

You do need to remove everything from the fridge and freezer to do a defrost. The best way we have found, we've been doing this for over 11 years, is to use a fan. Just set the fan up so that it blows into the fridge/freezer and the ice will fall off in just a few minutes. Put a towel in the bottom so that the water doesn't run all over. Yes, it's a pain in the neck, but it's what we do so that we can have this great lifestyle.