[rotaxman]

Just got off the phone with Dometic was 15 deep on the waiting list. When all you sell is junk I can see where your CS people might be pretty busy. I finally got to talk to a CS person she knew nothing about a soft grommet kit. She did know that they have several kits for the units but didn't have any idea what I was talking about.

I asked her to direct me to someone who could get me what I needed she put me on hold came back and had the part number and also said they had two kits in stock.

The problem is it was going to be 47 dollars and change I think that they should be covered by Dometic. They are the dummies that decided to put this hard grommets in and make your trailer drone and rattle.

I had already spent enough money in minutes so I sent them an email and explained a few things to them. Will be interesting to see what kind of reply I get.

As always good camping
Joyce and Jerry